Returns & Exchanges

At Liberty Shoes, we want you to step out in confidence, which is why we offer a seamless 30-day return policy for all unworn footwear in original packaging. Whether the fit isn't right or you have changed your mind, we are committed to making your exchange or refund process as effortless as possible.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Footwear

    Place the unworn shoes in their original brand box and secure them inside a shipping mailer to prevent damage during transit.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.